Observations include the researcher observing the case in its normal placing, offering initial-hand details about the case and its context. Observations can provide knowledge that may not be disclosed in interviews or files, for instance non-verbal cues or contextual facts. Coding can be done manually or with the help https://hbs-case-solution26245.thezenweb.com/not-known-details-about-harvard-case-study-help-67489803